Privacy Policy

1. Who we are

SAGLIN Machinery is a manufacturer and exporter of post-press and packaging finishing equipment, serving customers primarily in the Russia/CIS and Latin American markets. Our website address is https://saglinmachines.com.

2. Information we collect

Information you provide to us

When you contact us through an inquiry form, request a quotation, or email us, we may collect:

• Your name
• Company or business name
• Email address
• Telephone / WhatsApp number
• Country or region
• The product(s) you are interested in and any message or details you provide

Information collected automatically

When you visit our website, certain data is collected automatically, including:

• IP address and approximate location (country/city level)
• Browser type, device type, and operating system
• Pages visited, time spent, and the referring website
• Date and time of access

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotations, technical specifications, and commercial terms
• Communicate with you about products, orders, delivery, and after-sales support
• Improve our website, content, and the relevance of our product information
• Maintain security and prevent spam or fraudulent submissions
• Comply with applicable legal and accounting obligations

We do not sell your personal data to third parties.

4. Cookies and analytics

Our website uses cookies and similar technologies to make the site function and to understand how visitors use it:

• Essential cookies are required for the website to operate.
• Analytics cookies (Google Analytics 4) help us measure traffic and improve the site. These collect aggregated, mostly anonymized usage data.

You can control or disable cookies through your browser settings. Where required, we display a cookie notice so you can accept or decline non-essential cookies. Refusing non-essential cookies will not affect your ability to browse the site or submit an inquiry.

5. Embedded content from other websites

Pages on this site may include embedded content (for example, videos or maps). Embedded content from other websites behaves as if you had visited that other website directly, and those sites may collect data about you and use their own cookies and tracking.

6. Who we share your data with

We share your information only as needed to respond to your inquiry and fulfil our business relationship:

• Our headquarters team, which processes inquiries, quotations and orders.
• Our authorized regional partner for the Russia/CIS market, HD RUS LLC (Khimki, Russia), where your inquiry relates to that region — for example, for local support, certification (EAC), delivery and after-sales service.
• Trusted service providers (such as website hosting, email, and analytics providers) who process data on our behalf under appropriate confidentiality obligations.

We may also disclose information where required by law.

7. International data transfers

SAGLIN Machinery operates internationally. Your information may be processed in, or transferred to, countries other than your own — including our headquarters and our regional partner’s location — which may have different data protection rules. We take reasonable steps to ensure your data is handled securely wherever it is processed.

8. How long we keep your data

We retain inquiry and customer information only for as long as necessary to respond to your request, manage our business relationship, and meet legal, tax, or accounting requirements. When data is no longer needed, we delete or anonymize it.

9. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

10. Data security

We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children’s privacy

Our website and products are intended for businesses and professional buyers. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.